Clear, simple business communication is
closer than you think
Co-create and learn with us—or make us your virtual communications team.
Email Coaching
Live Coaching
Online Programs
Authoring Services
Clear, simple business communication is
Coaching
Build up your communication skills through the process of refining a real email, document, or presentation you’re working on. Coaching enables you to make rapid progress toward your personal goals because it leverages your existing strengths and gives you targeted support with the specific aspects of communication you want to improve.
Email Coaching
Get a sharp “second set of eyes” to give you detailed feedback on a draft. We review emails, documents, presentations, infographics, and marketing collateral. You’ll find our personalized comments easy to understand and apply—and if you need additional explanation, your coach is standing by.
Live Coaching
Sometimes what you really need is a sounding board. Live coaching gives you a chance to talk through your vision for a piece of communication and the challenges you’re wrestling with. You’ll come away with targeted suggestions to improve the document you’re working on as well as tips to help you become a more efficient and effective communicator.
Online Programs
Our online programs are built with busy professionals in mind. They give you the flexibility to work on the particular communication skills and document types that matter to you, without getting bogged down trying to absorb knowledge you may never use.
Feedback plays a vital role in all our programs. You’ll produce authentic writing (writing you’ll use in your job or organization) and receive comments from other program participants and your Clarity Coach.
Messaging Mentor
Learn how to craft compelling marketing materials that attract your ideal customer and resonate with a distinct brand voice. Choose the self-paced modules that will enable you to achieve your strategic marketing goals and submit up to three pieces of marketing collateral for detailed feedback.
Leadership Writing for Engineers
As you step into leadership, your communication skills must stretch to fit your new responsibilities. Learn how to craft clear, authoritative documents that reflect your personal leadership style and motivate people to follow your direction. Get detailed feedback on a real document you’re creating for a client, a supervisor, or your team.
Authoring Services
Working with a Clarity Coach is a collaborative, iterative process. Our role is to empower you to express your message in the way that will be most persuasive to your target audience.
Since you’re the expert on your mission and your audience, we need input from you to do our job. A typical project starts with a Clear Sight Session, a deep discussion about your audience and your strategic goals. From there, expect to provide feedback on one or two drafts. If you can also get feedback from your target audience, we encourage that!
Do you need to outsource an immediate communication project but wish you could develop in-house capacity to create your own content? Ask us about combining authoring services with email and/or live coaching.
Learn More About Authoring Services
I was working on a grant application and was up against a tight timeline. Dawn helped to clarify my value proposition and express the great progress my company had made, using language that government officials (people without a health care background) could understand.
When my timeline changed, Dawn was flexible and adaptable, and we came up with a Plan B that worked. She helped create a logical structure for the document, which enabled me to focus on the technical details and the company story. Since working with Dawn, I feel I can explain my innovation a lot more clearly to someone who’s not in health care, and I’m able to tell the story behind the product in a way I hadn’t thought of before.
. . .
Deanne McCarthy, CEO
Swiftsure Innovations
Dawn is a writing mentor who leverages her background as a professor to provide detailed, structured feedback.
Dawn is a writing mentor who leverages her background as a professor to provide detailed, structured feedback. I had expected her feedback to be general points about strengths and weaknesses. Instead, Dawn went above and beyond to provide a scorecard and piece-by-piece comments on my writing. That level of objective feedback helped me overcome blind spots that I wouldn’t have caught otherwise.
. . . .
Hayden Cole
Sales Professional
I expected that writing coaching would mean getting an edited version of my writing or a report listing things to do to improve it. Instead, Dawn led me to draw my own conclusions so I could learn how to write better for myself the next time. Dawn was willing to listen and spend time really understanding our organization, and that helped me learn to write in a way that engages our customers’ emotions. This is important because, as a small not-for-profit, we can’t afford to hire someone every time we need a new piece of marketing copy. We need tools and insights that help us connect with our customers on an ongoing basis.
. . . .
Allison Green, Editor of CreatedHere Magazine
CreatedHere Magazine
The NB Business Council and the CENB engaged Dawn at Clarity Studio to help us create tools and resources to help both students and employers get ready for a successful and productive Experiential Learning experience. At every turn – from stakeholder research to delivery of video content – Dawn exceeded our expectations of what we expected her to deliver. She was professional, idea-oriented and easy to work with and kept the project moving even when we were busy working on other things. The project was a breeze with Dawn in the lead!
. . . .
Adrienne O’Pray
Former President and CEO of the New Brunswick Business Council
Transition from academic writing to marketing writing
Working with Dawn in the Messaging Mentor program helped me transition from academic writing to marketing writing. I learned how to connect with my audience and speak their language. I recommend this course to anyone going into marketing who needs to speak the new language of business communication. As a result of working with Dawn, I feel more confident in my abilities, and my coworkers now approach me for help with their writing.
. . .
Micah Carey, Business Development Specialist
The Learning Bar
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